Shipping Policy
Fast, discreet delivery.
Same Day Shipping
We pride ourselves on fast fulfillment. Orders placed before 2:00 PM EST ship the same business day. Orders placed after 2:00 PM EST will ship the next business day.
Weekend orders (Saturday and Sunday) will ship on the following Monday. Holidays may affect processing times.
Shipping Methods
Standard Shipping (3-5 Business Days)
Our most economical option. Delivery within 3-5 business days after shipment. Tracking provided for all orders.
Expedited Shipping (2-3 Business Days)
Faster delivery for time-sensitive orders. Available at checkout for an additional fee.
Express Shipping (1-2 Business Days)
Our fastest option. Orders typically arrive within 1-2 business days after shipment.
Shipping Restrictions
Due to varying state and local regulations, we are unable to ship to the following states:
Arkansas, Hawaii, Idaho, Kansas, Louisiana, Oklahoma, Oregon, Rhode Island, Utah, Vermont
State laws are subject to change. It is your responsibility to ensure compliance with local regulations before placing an order.
Discreet Packaging
Privacy is paramount. All orders ship in plain, unmarked packaging with no external indication of contents.
The return address displays our business name only. Your products are securely sealed and packaged to maintain freshness during transit.
Order Tracking
You will receive a shipping confirmation email with tracking information once your order has shipped. Track your package through the carrier's website using the provided tracking number.
Tracking information may take 24 hours to update after initial shipment. Contact us if you have not received tracking within 2 business days of order placement.
Lost or Damaged Packages
If your package is marked as delivered but you have not received it, please check with neighbors and your building management. Contact us within 48 hours if the package cannot be located.
For damaged packages, contact us immediately with photos of the damaged product and packaging. We will work with you to resolve the issue promptly.
International Shipping
At this time, we only ship within the United States. International shipping is not available.
Address Changes
Please ensure your shipping address is correct before completing your order. Address changes can only be made before the order ships.
Contact us immediately if you need to update your address. Once shipped, address changes must be made directly with the carrier.
Age Verification
You must be 21 years or older to purchase and receive our products. Age verification is required at the time of delivery for certain orders.
Please ensure someone 21+ is available to receive the package. Valid government-issued ID may be required.