Privacy Policy
How we collect, use, and protect your information.
Last Updated: January 2025
Introduction
Flora Distro ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.
By using our services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Personal Information
When you make a purchase or create an account, we collect:
- •Name and contact information (email, phone, address)
- •Billing and shipping addresses
- •Payment information (processed securely by our payment processor)
- •Age verification information (required by law)
- •Order history and preferences
Automatically Collected Information
When you visit our website, we automatically collect:
- •IP address and device information
- •Browser type and version
- •Pages visited and time spent on site
- •Referring website addresses
- •Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect to:
Process Orders: Fulfill purchases, process payments, and arrange delivery
Verify Age: Ensure compliance with legal age requirements (21+)
Customer Support: Respond to inquiries, resolve issues, and provide assistance
Marketing: Send promotional emails, newsletters, and updates (with your consent)
Improve Services: Analyze usage patterns and enhance user experience
Legal Compliance: Meet legal and regulatory obligations
How We Share Your Information
We do not sell your personal information. We may share your information with:
Service Providers
Third-party companies that help us operate our business (payment processors, shipping carriers, email services). These providers are contractually obligated to protect your information.
Legal Requirements
When required by law, subpoena, or other legal process, or when necessary to protect our rights, safety, or property.
Business Transfers
In connection with a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
Data Security
We implement industry-standard security measures to protect your personal information, including:
- •SSL/TLS encryption for data transmission
- •Secure payment processing through PCI-compliant providers
- •Regular security audits and updates
- •Limited access to personal information by authorized personnel only
However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. Cookies help us:
- •Remember your preferences and settings
- •Keep items in your shopping cart
- •Understand how you use our website
- •Deliver relevant advertising
You can control cookies through your browser settings. Disabling cookies may affect website functionality.
Your Privacy Rights
Depending on your location, you may have the following rights:
Access: Request a copy of the personal information we hold about you
Correction: Request corrections to inaccurate or incomplete information
Deletion: Request deletion of your personal information (subject to legal requirements)
Opt-Out: Unsubscribe from marketing communications at any time
Data Portability: Request your data in a structured, machine-readable format
To exercise these rights, contact us at any of our five locations or through our contact page.
Children's Privacy
Our services are not intended for individuals under the age of 21. We do not knowingly collect personal information from anyone under 21. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.
Significant changes will be communicated via email or prominent notice on our website.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Visit any of our five locations or use our contact page.
We aim to respond to all inquiries within 48 hours.
Questions about privacy?
Contact Us